(1) ORDER CHANGES

• We are unable to make adjustments to orders once an order has been placed

(2) SHIPPING

• All orders (with exceptions; see made to order information above and below) are expected to ship within 5-10 business days

• You will receive an email with tracking information as soon as your order ships

• If you do not receive one within (5) five business days please email us
• Our fulfillment center is located in New York, and transit times will vary based on shipment method and destination

• For domestic (USA) orders, delivery usually occurs between 1-7 business days after your package has shipped

• For most international orders, delivery usually occurs 10-12 business days after your package has shipped

(3) SHIPPING METHODS

• Domestic orders ship via USPS or UPS and usually arrive 1-7 business days after your package has shipped

• International orders ship via UPS or DHL and usually arrive 10-12 business days after your package has shipped

(4) PRE-ORDER

• On occasion we release items or full collections as "pre-order"

• The shipping and delivery times on pre-order items will vary based on a variety of factors

• At time of purchase, on all product pages, an estimate will be given for delivery of the pre-order item in question

• Please note: estimates are not guarantees and may shift during the course of our production process

• Should there be a delay of more than (7) seven business days from our initial estimate, we will notify you by email

• Please note: we do not accept cancellations of pre-order items for any reason at any time other than the 30 minutes after your order is placed

(5) RETURNS & REFUNDS

• Please note: if you wish to make a return, we do not offer refunds, only store credit

• Returns for store credit and/or exchanges must occur within 14 days from date of purchase
• To be eligible for a return or exchange, all items must be unused, unworn, and in the same condition as they were received
• Please note: we do not accept exchanges or returns on art prints, either unframed or framed, unless the print is damaged

• Other types of products that are ineligible for returns or exchanges include gift cards, sticker packs, and postcard sets

• To initiate a return, please contact us at Babyboysweater@gmail.com.

(6) EXCHANGES

• Items will only be replaced if they are defective or damaged, with the exception of apparel exchanges for sizing purposes

• If you need to initiate an exchange, please email us with your order number and request

(7) REFUNDS

• To reiterate, unless goods are damaged and unable to be replaced, we do not offer monetary refunds for any items purchased through this website -- only store credits or exchanges (specifically for sizing reasons) are accepted

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item

• At that time we will also notify you of the approval or rejection of your store credit or exchange

(8) RETURN/EXCHANGE SHIPPING

• Customers are responsible for the shipping costs associated with any returns or exchanges

• Initial shipping costs are non-refundable
• Please note: if you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance.

• We cannot guarantee that we will receive your returned item otherwise